Our Privacy Policy
Last Updated: December 30, 2025
This Privacy Policy explains how Match n Fizz LLC ("We," "Us," or "Our") collects, retains, uses, and discloses information, including personal data ("Personal Data"), about Virtual Assistants, Clients, potential Clients, Site visitors, job applicants, and others (collectively "Users") in accordance with applicable data protection laws and regulations as described below.
By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. Your continued use of the Website constitutes your acceptance of this Privacy Policy and any updates to it.
This Privacy Policy applies to your use of our Website and any web applications or client portals accessible through it (collectively, the "Website"). "Website" means our Website located at matchnfizz.com as well as any related web applications, portals, software platforms, subdomains, and services that link to or are accessible through it. For clarity, this Privacy Policy applies to all parts of our online ecosystem, including our main Website and any associated web applications (such as our client portal or matching platform).
Website Terms and Conditions
Your access to and use of the Website is subject to our Website Terms & Conditions. Your access to and use of other sites may be subject to different terms and conditions. Please review those sites for more information.
1. Information Collection
This Privacy Policy outlines the types of information that are collected from you ("User") when you visit Our Website or use Our services (“Services”). We are committed to protecting your privacy and ensuring that your personal information is collected and used in accordance with applicable laws and regulations.
We may collect the following types of information:
Personal Identification Information: Such as your name, email address, mailing address, phone number, and any other information that can be used to personally identify you.
Browser and Device Information: Including your IP address, browser type, device type, and operating system.
Usage Information: Details of your interactions with our Website, including the pages you visit, the time spent on those pages, and the links you click on.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and store certain information. See our Cookie Policy section below for detailed information.
Information is collected through various means, including but not limited to, when you visit Our Website, register on the Website, place an order, subscribe to a newsletter, respond to a survey, fill out a form, enter information on Our Website, or interact with Our Services. We may also collect information automatically through cookies, web beacons, and similar technologies as described in this Privacy Policy.
You can use the Website without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain services.
Event Attendees Data
We may collect Personal Data from you when you attend one of our events, for instance at business conferences and trade shows. The data We collect includes information that you voluntarily give to Us directly or through granting access to your Personal Data through the event, such as contact details on a business card. We will use this information to develop a potential business relationship with you, including marketing our Services to you, consistent with the purpose for which you gave the information and in compliance with applicable marketing and privacy laws. You may opt out of marketing communications at any time by following the unsubscribe instructions in our communications or contacting us at matchme@matchnfizz.com.
Software User Data Collection
When you use the Website software, We collect account level data, including your name, email, and password, to facilitate your access, storage of historical data, and operation of software. If you create an account by using credentials from a third-party service or sign-in services such as your Google account, these services will authenticate your identity and provide you with the option to share certain Personal Data, such as name and email address(es), with Us. Your use of third-party authentication services is subject to those third parties' privacy policies and terms of service, and We are not responsible for their data practices. When you use the Website software, We may collect usage statistics for analytics and to support and troubleshoot the software to provide a better user experience.
Virtual Assistant Data Collection
When you interact with our Website in relation to being placed or matched with a Client, We automatically collect certain information including browser data, cookies, and usage information to support security and analytics purposes. This data collection helps Us maintain the integrity of our process and improve Our Services.
We collect personal data from Virtual Assistants during our recruitment and screening process to evaluate qualifications such as language skills, personality, domain-specific knowledge, competence, professionalism, and technical skills. If We admit you as a Virtual Assistant in Our network, We may continue to collect this information throughout your time in the network.
The types of personal data We collect from Virtual Assistants include:
• Name and contact information (email address, phone number, mailing address)
• Address and location
• Employment history and work experience
• Education background
• Professional qualifications and certifications
• Skills and competencies
• References and recommendations
• Compensation expectations
• Photo
• Government-issued identification
• Social network information
• Billing information
• Any other information voluntarily provided by applicants in connection with their application
This data is collected and processed for recruitment and matching purposes, to evaluate qualifications and suitability for positions, to conduct background checks where permitted by law and with appropriate consent, and to provide Services to Clients.
We may also collect additional information about Virtual Assistants from publicly available sources or third-party data providers to supplement self-reported information, including sources such as professional job boards or social media websites like LinkedIn. When we collect information from third-party sources, we rely on those sources to have obtained necessary permissions and to provide accurate information.
Personality Assessment and Psychometric Data
As part of our Virtual Assistant screening process, We administer personality assessments based on the Big Five personality framework using validated psychometric instruments (such as the International Personality Item Pool or similar assessment tools). These assessments help Us evaluate candidate suitability for specific roles and improve the quality of our matching services.
The personality assessment data We collect includes:
• Responses to personality assessment questionnaires
• Calculated personality trait scores (Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism/Emotional Stability)
• Role-specific compatibility scores and match percentages
• Assessment completion timestamps and duration
Personality assessment results are used to: (a) calculate compatibility scores for different roles within our network; (b) recommend alternative roles that may be suitable based on your profile; (c) improve our matching algorithm over time; and (d) provide Clients with match compatibility information. We may share match percentage scores and compatibility tier information with Clients, but individual assessment responses and raw personality trait scores are not shared with Clients unless you provide explicit consent.
AI-Powered Screening and Automated Processing
We use artificial intelligence and automated processing tools as part of our screening and matching services. These tools help Us evaluate candidates more efficiently and improve the quality of our matches. The AI and automated processing tools We use include:
• Automated Resume Screening (ATS): We use automated systems to screen resumes against role-specific criteria, including experience requirements, education qualifications, and skills. This system may automatically advance, flag for human review, or decline applications based on predetermined criteria.
• AI-Powered Interview Platform (heymilo.ai): We use heymilo.ai to conduct scenario-based video interviews. These interviews are video recorded, and transcripts are automatically generated and stored. Both Match n Fizz and heymilo.ai have access to interview recordings and transcripts.
• AI Response Analysis (Claude API): We use Anthropic's Claude API to analyze open-ended interview responses and resume content to evaluate candidate qualifications, communication skills, and suitability for roles.
• Matching Algorithm: Our proprietary matching algorithm uses multiple data points—including personality assessment scores, experience, skills, and interview performance—to calculate compatibility scores between Virtual Assistants and available roles or Client requirements.
You have the right to request human review of any automated decision that significantly affects you, and you may contact us at matchme@matchnfizz.com to request such review.
Video Interview Recordings and Transcripts
As part of our Virtual Assistant screening process, We conduct video interviews through our third-party interview platform (heymilo.ai). By participating in these interviews, you consent to the following:
• Video and audio recording of your interview session
• Automated transcription of your interview responses
• Storage of recordings and transcripts by both Match n Fizz and our interview platform provider
• Analysis of your responses using AI tools to evaluate qualifications and fit
• Sharing of recordings, transcripts, or summaries with Clients as part of the matching process (with your consent)
Interview recordings and transcripts are retained in accordance with our Data Retention Policy described below.
Job Applicant Data Collection
When you interact with our Website in relation to your job application (for employment with Match n Fizz itself, as distinct from Virtual Assistant placement), We automatically collect certain information including browser data, cookies, and usage information to support security and analytics purposes. This data collection helps Us maintain the integrity of our application process and improve Our Services.
In addition to the information described above, when you apply for employment opportunities with Us, We collect personal data from job applicants during our recruitment process. This includes information provided in job applications, resumes, cover letters, interviews, and assessments. The types of personal data We may collect from job applicants include:
• Name, contact information (email address, phone number, mailing address)
• Employment history
• Education background
• Professional qualifications and certifications
• Skills and competencies
• References and recommendations
• Salary history and expectations
• Work authorization status
• Any other information voluntarily provided by applicants in connection with their job application
This applicant data is collected and processed for recruitment and hiring purposes, to evaluate qualifications and suitability for positions, to conduct background checks where permitted by law, and to comply with legal and regulatory requirements related to employment practices.
We may collect additional information about job applicants from publicly available sources or third-party data providers to supplement self-reported information. This includes sources such as professional job boards or social media websites, like LinkedIn.
Client Data Collection
We collect Personal Data from Clients and Prospective Clients when a Client visits our Website and begins to use Our Services as well as through requests from a Client to engage Virtual Assistants through our Website. This information may include, among other kinds of data: Names; Contact information; Job titles; Payment information; Address; Location; and Company information, including the type of Virtual Assistant(s) the Client is looking to engage and other information related to the Client's needs.
We may collect additional information about you and your company from publicly available sources or third-party databases or services that provide information about business contacts and companies (including individuals' names, job titles, business contact information, and company information).
Recording of Communications
We may record, monitor, and transcribe your audio and video calls with Us or with third parties, or between Clients and Virtual Assistants, to help document your activities, ensure compliance with terms of service, or to be used for our quality assurance or training purposes.
For interviews and communications between Clients and Virtual Assistants conducted through our platform, We record video and audio for the following purposes:
• Quality assurance and dispute resolution
• Compliance monitoring and enforcement of terms of service
• Training and improvement of Our Services
• Documentation of agreements and commitments made during calls
By using our platform for Client-Virtual Assistant communications, both parties consent to such recording. Recordings are retained in accordance with our Data Retention Policy described below.
2. Use of Information
We may collect, store, and use personal information provided by Users for the following purposes:
To improve the user experience by personalizing the Website and Services offered.
To enable communication between Us and Users, including but not limited to, sending notifications, updates, and promotional materials that users have consented to receive.
To analyze the use of the Website for internal reporting and improvement purposes.
4. To comply with legal and regulatory obligations, including identity verification and anti-fraud measures.
5. To provide Users with access to certain features or functionalities of the Website.
6. To facilitate matching between Virtual Assistants and Clients, including calculating and presenting compatibility scores.
7. To conduct automated and AI-assisted screening of applications and qualifications.
8. To improve our matching algorithm and screening processes over time.
Personal information collected may include, but is not limited to, name, phone number, mailing address, email address, and any other details explicitly provided by the User through the Website's interfaces.
Client Data Usage
Personal Data provided by Clients will be used for providing the Services, maintaining client accounts, sending service-related communications to Clients, monitoring Client usage of the Services, processing payments, enforcing our terms of service, and fulfilling our contractual obligations in accordance with the purpose for which the data was provided.
Marketing Communications
We may use your contact details to tell you about Services, upcoming events, and other promotions that We believe you will be interested in. Each marketing communication We send you will contain instructions permitting you to 'opt out' of receiving future marketing communications. You cannot opt out of some administrative communications that are reasonably necessary to provide the Services or fulfill our contractual obligations to you.
We are committed to safeguarding the privacy of Users' personal information and have implemented and will maintain reasonable security measures designed to protect it against unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and We cannot guarantee absolute security of your personal information.
Job Applicant Data Processing
When processing personal data of job applicants, We collect and use such information for the following legitimate purposes:
• To facilitate the interview process and evaluate your suitability for employment
• To offer roles and make informed recruitment decisions
• To select suitable candidates and improve our recruiting processes
• To inform candidates of career opportunities within our organization
• To comply with legal obligations related to employment contracts and hiring practices
Virtual Assistant Data Processing
When processing personal data of Virtual Assistants, We collect and use such information for the following legitimate purposes:
• To facilitate the interview process, evaluate your suitability for placement, and facilitate matching process with Clients
• To administer personality assessments and calculate role compatibility scores
• To conduct AI-assisted screening and analysis of qualifications
• To make informed recruitment and matching decisions
• To select suitable candidates and improve our recruiting processes
• To inform candidates of opportunities for placement with Clients
• To process applications
• To manage Virtual Assistant profiles within our network
• To facilitate contract execution
• To share match compatibility information with Clients
Match Scoring and Profiling
We engage in profiling activities to provide our matching Services. "Profiling" means any form of automated processing of personal data to evaluate certain personal aspects relating to you, in particular to analyze or predict aspects concerning your professional performance, reliability, or behavior.
Our profiling activities include:
• Calculating compatibility scores (expressed as percentages) based on personality assessments, experience, skills, and other factors
• Assigning match tiers (such as compatibility level indicators) based on calculated scores
• Recommending alternative roles when your profile indicates stronger compatibility with positions other than those you applied for
• Using screening thresholds to determine advancement in our application process
We share match compatibility scores and tier information with Clients to help them make informed hiring decisions. You have the right to object to profiling and to request human intervention in decisions that significantly affect you.
Additional Consent for Unlisted Purposes
We may also ask for your consent to use your Personal Data for a purpose that is not listed in this Privacy Policy, and We will use your Personal Data for that purpose only to the extent that you freely provide your informed consent.
Legitimate Interests
We may use your Personal Data for certain business interests deemed legitimate under applicable law, including:
• To send you administrative information, for example, information regarding the Website and changes to our terms, conditions, and policies
• To respond to your inquiries and fulfill your requests
• To conduct analytics on how you use the Website and Our Services
• To supplement the information that We collected from you with information obtained from third parties
• To maintain Our Services
• To market Our Services
• To prevent fraud, criminal activity, and misuses of our products or Services
• For legal reasons, including to comply with legal obligations and legal process
When We process your personal information based on legitimate interests, these interests refer to our organization's interest in conducting our business and delivering Our Services to you. We will not use your personal data for activities where the impact on you outweighs these legitimate interests, unless We have obtained your consent or are legally required to do so. You have the right to object to processing of your personal information that is based on our legitimate interests. If you object, We will no longer process your personal information for those purposes unless We can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.
Virtual Assistant Profile Disclosure
If We select you to be a Virtual Assistant in our network, We may use some of your Personal Data to enable you to create a profile for us to display within the Services, which may be viewed by Clients seeking a Virtual Assistant.
Client Feedback Collection
By engaging as a Virtual Assistant, you acknowledge and agree that Clients may provide feedback regarding your performance to Match n Fizz LLC. This feedback collection is part of our performance evaluation process and may be used to assess and improve talent quality within our network.
3. Information Sharing and Disclosure
Your privacy is critically important to Us. In this Privacy Policy, We describe the circumstances under which We may share or disclose the information We collect from you or that you provide to Us. We do not sell your personal information to third parties.
We may share your information with the following categories of recipients:
• Service providers who perform services on our behalf, including but not limited to: website hosting providers, cloud computing services, customer relationship management software providers, payment processors, background check service providers, interview platform providers (heymilo.ai), and AI service providers (Anthropic/Claude API)
• Clients or Virtual Assistants as necessary to facilitate the matching services, including sharing match compatibility scores, profile information, and interview recordings/transcripts (with appropriate consent)
• Professional advisors such as lawyers and accountants
• Government authorities and law enforcement when required by law
• Potential acquirers in connection with a merger, acquisition, or sale of assets
We, like many businesses, hire third parties to perform certain business-related functions. These third parties include website analytics companies, providers of digital advertising services, our hosting and cloud computing service providers, providers of customer relationship management software, marketing and sales software solutions, providers of billing and processing payments functions, providers of background check services, AI-powered interview platforms, and AI analysis service providers. When We engage another company to perform a function of this nature, We only provide them with the information that they need to perform their specific function.
Background Check Service Providers
We use multiple background check service providers depending on the candidate's country of residence to ensure comprehensive and legally compliant verification. These providers may access personal information necessary to conduct background checks, including identity verification, employment history verification, education verification, and criminal record checks where permitted by law. By consenting to a background check, you authorize Us to share necessary personal information with these service providers.
We may also disclose your personal information:
• In response to a subpoena, court order, or other lawful request by public authorities
• To comply with relevant laws
• To protect and defend our rights or property
• In the event of a corporate sale, merger, reorganization, dissolution, or similar event
• If We believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
Except as described in this policy or as required by law, We will not disclose your information to third parties without your consent.
We may update this policy from time to time, so please review it frequently. If We make material changes to this policy, We will notify you by email (if you have provided an email address) or by posting a prominent notice on our Website at least 30 days before the changes take effect. Your continued use of our services after the effective date of any modification will constitute your acceptance of such modification.
4. Cookies and Tracking Technologies
This section outlines the use of cookies and similar tracking technologies by Us. By using the Website, Users agree to the deployment of these technologies for the purposes of collecting and analyzing information on site usage, enhancing functionality, and delivering personalized content and advertisements.
We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). This information may include, but is not limited to, your IP address, browser type, operating system, and browsing behavior. Users have the option to control or limit the use of cookies through their browser settings. However, it's important to note that disabling cookies may affect the functionality of the Website and limit the user's ability to access certain features.
Types of Cookies We Use
• Essential Cookies: These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
Managing Your Cookie Preferences
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you can also manage similar technologies in the same way that you manage cookies, using your browser's preferences. Please note that if you choose to block cookies, doing so may impair the Website or prevent certain elements of it from functioning.
You may also opt out of targeted advertising from participating ad networks by visiting the Digital Advertising Alliance opt-out page (www.aboutads.info/choices) or the Network Advertising Initiative opt-out page (www.networkadvertising.org/choices).
Cookie Consent for UK and EU Visitors
For visitors located in the United Kingdom or European Union, We obtain your consent before setting non-essential cookies. When you first visit Our Website from these regions, you will be presented with a cookie consent tool that allows you to accept or reject different categories of cookies. Essential cookies that are strictly necessary for the Website to function will be set regardless of your preferences, but performance, functionality, and advertising cookies will only be activated if you provide consent. You may change your cookie preferences at any time by using the cookie settings link in the footer of Our Website or by clearing your browser cookies and revisiting the site.
5. Data Security
We are committed to protecting the security of the User's personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. This includes measures to secure your personal data on our servers and to secure data during transmission over the Internet using encryption technologies, such as Secure Socket Layer (SSL) encryption.
We also require that our service providers protect your personal information with similar security measures and only use your data for the purposes of providing the services We have contracted them for.
However, it is important to note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect your personal information, We cannot guarantee its absolute security. We encourage Users to take steps to protect their personal information online, including choosing strong passwords, using a secure web browser, and avoiding sharing sensitive information over unsecured networks.
Recruitment Data Practices
If your application is successful, We may collect further Personal Data about you in connection with conducting reference and background checks where required and permitted by applicable law, including, if applicable to you, special categories of Personal Data, which We will solicit your consent to collect at the time. We may also collect copies of relevant identification documents from you, such as your passport or driving license, proof of address, a copy of your work permit, a photograph, and a copy of your signature through your executed acceptance.
Background Check Consent for Virtual Assistant Roles
Based on your potential role as a Virtual Assistant, We may request a background check that will collect additional data about you through a third-party service provider. We use different background check service providers depending on your country of residence to ensure compliance with local laws and comprehensive verification. If applicable to you, your express written consent to the collection of such additional data by the third-party service provider will be solicited at such time, pursuant to applicable laws.
6. Your Rights and Choices
As a User of this Website, you have certain rights regarding your personal information, consistent with local laws and regulations. These rights may include, but are not limited to, the right to access, correct, delete, or transfer your personal data, as well as the right to opt-out of certain uses and disclosures of your personal information.
You also have the right to object to processing of your personal information that is based on our legitimate interests. You have the right to withdraw your consent for the processing of your personal data at any time. Such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
You may ask Us at any time to stop processing your Personal Data, and We will do so unless We have a compelling legitimate ground for the processing. We will comply with requests to stop processing your Personal Data as your requests apply to direct marketing.
To exercise any of these rights, please contact Us using the contact information provided in this Privacy Policy. We will respond to your request in accordance with applicable law and within a reasonable timeframe. Please note that We may need to verify your identity before processing your request.
Additionally, you may have the right to lodge a complaint with a data protection authority if you believe that our processing of your personal information violates applicable law.
Data Retention
Personal data collected through this Website is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. We establish retention periods based on the nature of the information, the purposes for processing, and applicable legal, regulatory, accounting, or reporting requirements.
Our standard retention periods are as follows:
• Active Virtual Assistants in our network: Duration of relationship plus three (3) years
• Unsuccessful Virtual Assistant applicants (including personality assessments and interview recordings): Two (2) years from date of application
• Client data: Duration of relationship plus seven (7) years (for accounting and tax compliance)
• Job applicants (for Match n Fizz employment): Two (2) years from date of application
• AI-processed data (Claude API analysis results): Same retention period as the source data analyzed
• Interview recordings and transcripts: Same retention period as associated applicant/Virtual Assistant data
• Website usage data and analytics: Thirteen (13) months
When personal data is no longer needed for its original purposes and We are not required to retain it for legal or regulatory compliance, We will securely delete or anonymize such data. This ensures that personal information cannot be used to identify individuals when it is no longer necessary for our business operations.
Users may contact Us using the information provided in this Privacy Policy to inquire about retention periods for specific categories of personal data.
Automated Decision-Making and Profiling Rights
You have the right to be free from decisions based solely on automated processing of your personal data, including profiling, which produce a significant legal effect on you, unless such processing is necessary for entering into or performing a contract with you, or is made with your explicit consent.
Our automated screening systems may make preliminary decisions about your application (such as advancing to the next stage, flagging for human review, or declining). These automated decisions are based on objective criteria including experience requirements, education qualifications, location, and other role-specific factors.
If We engage in automated decision-making that significantly affects you, you may contact Us at matchme@matchnfizz.com to:
• Request an explanation of the decision and the logic involved
• Request human review of the automated decision
• Express your point of view and contest the decision
7. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. However, We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
We are actively working toward implementing appropriate transfer mechanisms, including Standard Contractual Clauses (SCCs) and International Data Transfer Agreements (IDTAs), with our service providers and partners. In the interim, We rely on your explicit consent for international data transfers, which you provide when you agree to our terms during registration or application. We also verify whether our key service providers participate in recognized data transfer frameworks. You may withdraw your consent to international transfers at any time by contacting Us, though this may affect your ability to use Our Services.
8. Children's Privacy
We do not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Website. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce Our Privacy Policy by instructing their children never to provide Personal Data on the Website without their permission.
If you have reason to believe that a child under the age of 18 provided Personal Data to Us through the Website, please contact Us, and We will endeavor to delete that information from Our databases. Users under the age of 18 are not permitted to use the Website or Our services without parental consent. In cases where such services are used by children under 18, it is the responsibility of the parents or guardians to provide consent and manage their children's use of Our services.
Third-Party Links
The Website may contain links to other websites not operated or controlled by Us ("Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third-Party Sites. By providing these links We do not imply that We endorse or review the Third-Party Sites. We suggest contacting those sites directly for information on their privacy practices and policies.
9. Changes to This Privacy Policy
We reserve the right to update or change Our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after We post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If We make any material changes to this Privacy Policy, We will notify you either through the email address you have provided Us, or by placing a prominent notice on Our Website at least 30 days before the changes take effect.
10. Region-Specific Information
You may be able to exercise certain rights and access certain information depending on your location. Please review the following sections for more details. You can reach out to matchme@matchnfizz.com with questions about your information.
a) EU and UK Individuals
(1) Scope
This section applies solely to individuals in the United Kingdom and European Union, provided however that reference to the EU also includes certain non-EU countries including, where applicable, Switzerland and the European Economic Area countries of Iceland, Liechtenstein, and Norway. Our Privacy Policy describes why and how Match n Fizz LLC collects, uses, and stores your Personal Data, the lawful basis on which your Personal Data is processed, and what your rights and our obligations are in relation to such processing.
(2) Data Controller
Match n Fizz LLC is the data controller for processing your Personal Data. The data controller is responsible for deciding how Personal Data about you is used. Please contact Us with any questions at matchme@matchnfizz.com.
(3) Your Rights
Subject to applicable EU and UK law and where possible, you have the following rights in relation to your Personal Data:
• Right of access: You may ask Us to confirm whether We are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details. This may include the purposes of the processing, the categories of Personal Data, the recipients of the Personal Data, the right to lodge a complaint, and available information on the source of the Personal Data. If you require additional copies, We may charge a reasonable fee.
• Right to rectification: If your Personal Data is inaccurate or incomplete, you may ask that We amend or rectify it. If We shared your Personal Data with others, We will tell them about the correction where possible.
• Right to erasure: You may ask Us to delete or remove your Personal Data in certain circumstances, such as where our processing is based on your consent. We may retain certain information as required or permitted by applicable law.
• Right to restrict processing: You may ask Us to restrict or 'block' the processing of your Personal Data in certain circumstances.
• Right to data portability: You have the right to request that We transfer the data that We have collected to another organization, or directly to you, under certain conditions, in a structured, commonly used, and machine-readable format. This includes your personality assessment data, interview transcripts, and profile information.
• Right to object: You may ask Us at any time to stop processing your Personal Data, and We will do so unless We have a compelling legitimate ground for the processing.
• Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your Personal Data, including profiling, which produce a significant legal effect on you. You may contact Us at matchme@matchnfizz.com to obtain an explanation of any automated decision or request human review.
• Right to withdraw consent: If We rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.
• Right to lodge a complaint: If you have a concern about Our privacy practices, you can report it to the data protection authority that is authorized to hear those concerns.
(4) Legitimate Interest
"Legitimate interests" means Our interests in conducting and managing Our organization and delivering the best Services to you. This Privacy Policy describes when We process your Personal Data for Our legitimate interests, what these interests are and your rights. We will not use your Personal Data for activities where the impact on you outweighs Our interests unless We have your consent or those activities are otherwise required or permitted by law.
(5) Data Transfers
Match n Fizz LLC is based in the United States. When you apply as a Virtual Assistant, use Our Services as a Client, or otherwise use Our Website, your Personal Data will be transmitted to servers in the United States as necessary to provide you with the Services that you requested, administer Our contract with you or to respond to your requests as described in this Privacy Policy. The United States may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located. Where We transfer your Personal Data across the border of the European Economic Area or United Kingdom, We will take steps to ensure that your Personal Data receives an adequate level of protection where it is processed and your rights continue to be protected.
b) California Residents' Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These rights include:
• Right to Non-Discrimination: We will not discriminate against you if you exercise any of your rights under the CCPA.
• Right to access your Personal Data: If you ask Us, We will confirm whether We are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details.
• Right to opt out of sale or sharing of Personal Data: If you would like to opt out of Us sharing your Personal Data with third parties for cross-context behavioral advertising, you have the right to do so. To opt out, email your request to matchme@matchnfizz.com.
• Right to know what Personal Data is sold or shared and with whom: We are not in the business of selling your Personal Data. You may ask us to clarify what Personal Data, if any, is shared and with whom We share it.
• Right to request We correct inaccurate Personal Data: If your Personal Data is inaccurate or incomplete, you are entitled to ask that We correct or complete it.
• Right to deletion: You may request that We delete Personal Data We have collected from you, subject to certain exceptions.
California Residents - Shine the Light Request
California residents may request that We provide you with a list of the categories of Personal Data, if any, that We disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and the identity of those third parties. To make such a request, please contact us using the contact information provided in this Privacy Policy.
To exercise these California-specific rights or to make inquiries about data sharing practices, please contact Us using the contact information provided in this Privacy Policy. We will respond to your request in accordance with applicable California law and within the timeframes required by CCPA.
11. Contact Us
Please contact Us if you have any questions about this Privacy Policy, the information practices of the Website, or if you have questions about your rights. We have a team responsible for overseeing questions regarding this Privacy Policy. You may contact Our Privacy Team as follows:
Email: matchme@matchnfizz.com
Phone: [Phone Number - To Be Added]
Postal Address: 7901 4th ST N, Suite 300, St. Petersburg, FL 33702
Your inquiries will be addressed promptly.
Policy Exclusions
This Privacy Policy does not apply to personal data collected by Match n Fizz LLC outside of the Website and services described herein. This includes, but is not limited to, unsolicited information provided through public areas, forums, social media, email communications not initiated through Our Website, or any other means not specifically covered by this policy. Any such unsolicited information shall be deemed non-confidential, and We reserve the right to use, reproduce, disclose, and distribute such information without limitation or obligation to you.